I am New Here, where do I start?

Moderator

Location: USA

Saturday, May 19th 2012, 1:22pm

Call a different company. They obviously don't know what they're doing.

Moderator

Monday, May 21st 2012, 8:27am

I'll agree with mrfixit.

Sounds like they may have cut or not reconnected the common wire.
They should be able to figure that out quickly.

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